Koalati is developed for recent browsers, so we highly recommend you use Google Chrome, Firefox, Safari, Opera or Microsoft Edge for an optimal and bug-free experience.

Help center

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Frequently asked questions

Do I have to fix everything that comes up in my reports?

You don't have to fix absolutely everything, but we recommend you do as much as you can. Use the results we provide you as a guideline, and use your own judgment. Sometimes, an element might be technically invalid according to what our tools have access to, but it actually makes sense for you to have it as is on your website.

For example, the speedtest might say that an image is too large, but if scaling it down or optimizing it any further alters the quality to the point where it affects the design or the user experience, we suggest you leave it as is.

Another example: our tool might detect that you are using an element that isn't supported on some browsers, but if you have a shim or a polyfill that helps fix that, you should most likely ignore this error. Our tools are not set up to detect use of shims and polyfills at the moment.

I fixed the issue, but the error still appears in my results. Why is that?

Koalati keeps the previous version of your results as long as you don't tell it to refresh them. To make sure the test runs again, you can click the Clear cache & run button in the desired tool's page, or in the project summary page to clear the cache of every tool.

You can also refresh results for specific pages by clicking the Refresh specific pages button and selecting the pages you would like to re-run the tests for.

One of my page has been disabled and now it doesn't appear in my results. How can I enable it again?

Koalati might disable pages in your project if an error has occurred when it attempted to visit the page.

In your dashboard, select your project and navigate to the Manage pages page. There, you will find every page that was found for your site along with its status. You can enable and/or disable your pages from within this interface.

My site does not have a sitemap. Can I still use Koalati?

Yes!

As of March 2020, Koalati is now able to analyze websites even if they don't have a sitemap. When no sitemap is found, Koalati follows the links on your website to build a list of pages that will be used instead of a sitemap. However, a sitemap can help search engines and other tools better crawl and parse your website, which is good for you, so you should look into it if you don't currently have one. To learn more, read Google's Learn about sitemaps page.

I have difficulty using Koalati on my mobile phone. Why is that?

Koalati's website has been optimized for mobile devices, but the mobile optimization of the Koalati application is still in progress, so it's likely that some interfaces of the application will be harder to navigate through. We apologize for that. If you have any recommendations or feedback regarding your mobile experience on Koalati, feel free contact us: we'd love to hear from you.

Using Koalati causes unwanted visits and session in my Google Analytics. How can I fix this?

Koalati sends a standard "Do Not Track" header with all of its requests that execute Javascript in order to prevent our tools from messing with the data of your tracking tools. You can use this header to prevent your Google Analytics script from starting, or to filter out Koalati's sessions in Google Analytics itself.

If you would like to know more about the Do Not Track header and how you should use it, whether you are using Koalati or not, you can read more about it on our blog.

Can you add X feature?

We'd love to know more about the features you would like us to bring to Koalati, so please contact us and let us know!